Eyora Jewels E-Commerce Platform & Jewellery B2B E-Commerce Platform

Eyora Jewels

About Eyora Jewels

Eyora Jewels is an innovative shop-in-shop business model dedicated to bringing the timeless beauty of natural diamond solitaire jewellery closer to customers across India. Born from a vision to make luxury more accessible and meaningful, Eyora seamlessly blends craftsmanship, authenticity, and modern retail innovation to create an elevated in-store experience within leading jewellery and lifestyle spaces.

Location
India
Industry
Diamond & Jewelery
Solution
Jewellery B2B E-Commerce Platform

Business Challenge

Eyora Jewels likely faced several business challenges that the website needed to solve:

Manual order handling (calls, WhatsApp, emails)
High chances of customization errors and No real-time order tracking
Poor inventory management, Lack of centralized communication
Delays in production & delivery, No transparency in order status
Increased operational costs
No proper data & reporting system
Inconsistent customer experience, Difficult to scale business

Our Solution

For the development of the Eyora Jewels platform, Upstair Technologies delivered a comprehensive B2B eCommerce solution tailored for the jewellery industry. We built a robust, responsive system that enables jewellers to register, customize products, and place made-to-order requests with ease. The platform includes advanced customization workflows, real-time inventory management, and seamless order tracking to ensure accuracy and efficiency. Additionally, we developed a centralized admin panel for managing products, jeweller accounts, pricing, and operations. The system enhances communication, reduces manual errors, and provides complete transparency across the order lifecycle. Designed with scalability and performance in mind, this solution empowers jewellery businesses to streamline operations, improve productivity, and support long-term digital growth.

Jewellers Website

Eyora Jewels provides a comprehensive jeweller-facing web and mobile-friendly portal that offers real-time visibility into live jewellery products, pricing, orders, and delivery status, ensuring a seamless and efficient buying experience.

Jewellers can explore a wide range of jewellery categories such as rings, earrings, necklaces, bracelets, and customized made-to-order designs directly from the platform.
The website enables jewellers to customize products based on design, metal type, diamond quality, and size requirements before placing orders.
Jewellers can view real-time product availability, pricing, and inventory status, helping them make accurate purchasing decisions.
The platform allows jewellers to manage and track their orders, monitor order progress, and maintain purchase history in one place.
Jewellers can receive updates on new collections, exclusive designs, and special offers through notifications or email subscriptions.
The website organizes products into categories such as Everyday Wear, Bridal Collection, Custom Designs, and Fine Jewellery for easy navigation.
The platform also displays supported payment methods to ensure a secure and convenient transaction experience.

Jewellers Mobile Application

The Eyora Jewels mobile application provides a comprehensive jeweller-facing platform that offers real-time access to jewellery products, pricing, orders, and delivery updates, ensuring a seamless and efficient buying experience on the go.

Product Exploration: Jewellers can browse a wide range of jewellery categories such as rings, earrings, necklaces, bracelets, and customized made-to-order designs directly from the app.
Product Customization: The application enables jewellers to customize products based on design, metal type, diamond quality, and size requirements before placing orders.
Real-Time Pricing & Inventory: Jewellers can view live product availability, pricing, and inventory status to make accurate and quick purchasing decisions.
Order Management: Jewellers can place orders, track order status, monitor progress, and manage their complete order history within the app.
Notifications & Updates: The app provides instant notifications for new collections, exclusive designs, order updates, and special offers.
Anytime, Anywhere Access: The mobile app allows jewellers to manage their business operations anytime and anywhere with ease.

Admin Management Portal

The admin management system serves as the central command center for the Eyora Jewels platform, enabling complete operational control, monitoring, and seamless management of all B2B activities.

Jewellery Management: Admin can add, update, and manage jewellery products including designs, specifications, images, and customization options.
Style Master: Admin can define and standardize design attributes, variations, and product configurations to maintain consistency across all listings.
Price Engine: Admin can manage dynamic pricing based on metal rates, diamond quality, making charges, and other variables with real-time updates.
Purchase Order Management: Admin can create, track, and manage purchase orders placed by jewellers.
Purchase Inward: Admin can record and manage incoming stock, ensuring accurate inventory updates.
Inventory Management: Admin can monitor and control stock levels across products and materials in real-time.
Sales Management: Admin can track sales transactions, invoices, and overall business performance.
User Management: Admin can manage jeweller accounts, permissions, and access controls.
Reports & Analytics: Admin can access detailed reports on orders, sales, inventory, and performance for better decision-making.

Configurations

In the Eyora Jewels platform, we have implemented various customized configurations to ensure flexibility, control, and smooth system operations as listed below:

Dynamic Pricing Configuration: Setup of a Price Engine to manage pricing based on metal rates, diamond quality, making charges, and other variables with real-time updates.
User & Role Management: Configuration of admin roles, permissions, and access controls to manage different user types and system operations securely.
Master Configuration: Setup of master modules such as Style Master, Product Master, Metal Master, and Diamond Master to standardize data across the platform.
Customization Rules Setup: Configuration of product customization parameters like size, metal type, stone quality, and design variations.
Inventory Configuration: Management of stock rules, thresholds, and real-time inventory synchronization.
Notification Configuration: Setup of Email, SMS, and in-app notifications for order updates, new collections, and important alerts.
Multi-Device Compatibility: Configuration to ensure seamless performance across mobile, tablet, and desktop platforms.

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