Swifter

About Swifter

Swifter is an India-based B2B and B2C e-commerce platform that redefines industrial and construction material procurement. With a focus on steel, tools, and hardware, Swifter enables businesses, contractors, and individual buyers to source verified products directly from trusted vendors—delivered within 24 hours through a powerful quick-commerce supply chain.

Location
India
Industry
Industrial Supplies
Solution
E-Commerce Platform, Vendor & Buyer Portal

Business Challenge

The traditional industrial supply chain in India was slow and fragmented, with long lead times and limited digital visibility. Swifter set out to solve:

The traditional industrial supply chain in India was slow and fragmented, with long lead times and limited digital visibility. Swifter set out to solve:
Lack of a unified digital ecosystem connecting buyers, vendors, and delivery partners.
Difficulty in managing inventory, logistics, and customer service while scaling quick-commerce deliveries.
Absence of real-time analytics on vendor performance, stock availability, and order fulfilment.

Our Solution

Upstair Technologies developed an integrated Quick-Commerce B2B Platform for Swifter that digitizes the entire supply chain—from vendor quotation to doorstep delivery:

Quick-Commerce Engine (24-Hour Delivery): Advanced logistics algorithm ensures same-day or 24-hour delivery within major cities. Real-time route optimization and warehouse coordination for faster fulfilment.

Multi-Vendor Procurement System: Centralized back-office module to request and compare quotations from multiple suppliers for the same product. Smart recommendation engine for best price, delivery time, and vendor rating. Seamless purchase-order creation and automated vendor communication.

Customer Portal & Mobile App

Swifter provides a comprehensive customer-facing web portal and mobile application designed for both B2B and B2C users. The portal offers real-time visibility into products, pricing, orders, and delivery status, ensuring a frictionless buying experience.

Product Search & Showcase: Advanced search and filtering by product type, material, size, specification, and vendor. Each product includes detailed specifications, technical sheets, high-quality images, and transparent pricing.
Bulk Enquiry: Buyers can raise bulk material requests and receive multiple quotations from registered vendors.
Order Management: Customers can manage cart, place orders, and track order history with delivery timelines and status updates.
Delivery Tracking: Real-time GPS tracking for dispatched goods through the integrated delivery app, along with proof-of-delivery confirmation.
Notifications & Alerts: Automated alerts for order confirmation, shipment dispatch, delivery updates, and payment receipts.
Mobile App Features: The Swifter mobile app (Android & iOS) replicates all portal functionalities with a responsive and intuitive interface for quick browsing and order tracking on the go.

Admin Management Portal

The admin management system serves as the central command center for the Swifter ecosystem, enabling complete operational control and monitoring.

Product Management: Add, update, and categorize thousands of products with specifications, attributes, and inventory levels.
Vendor & Customer Management: Admins can onboard, verify, and manage vendors and customers with role-based access controls.
Price Engine: Automated pricing system that dynamically calculates rates based on vendor inputs, market factors, and margins.
Quotation Comparison: Intelligent engine for comparing multiple vendor quotations by price, quality, and delivery time.
Purchase Orders: Streamlined PO creation and approval workflows for sourcing products from vendors.
Sales Orders & Deliveries: Centralized view of customer sales orders, allocations, dispatches, and fulfilment tracking.
Payment Tracking: End-to-end monitoring of invoices, payments, and settlements for both buyers and vendors.
Reporting & Analytics: Real-time dashboards for revenue, vendor performance, delivery timelines, and operational KPIs.

Vendor Panel

Swifter’s vendor portal empowers suppliers with complete visibility and control over their business operations on the platform.

Quotation Requests: Vendors receive RFQs (Requests for Quotation) from buyers and can respond directly with pricing and delivery terms.
Price Quotes: Manage multiple quote versions with expiry control and negotiation tracking.
Order Management: Vendors can view confirmed orders, update fulfilment progress, and coordinate dispatch schedules.
Delivery Coordination: Real-time integration with logistics partners for pickup scheduling and proof-of-delivery updates.
Performance Dashboard: Vendors can monitor total sales, order value, return rates, and payment settlements with easy download options.

Business Impact

Lightning-Fast Fulfilment: 24-hour delivery model improved customer satisfaction and retention, setting Swifter apart in the industrial e-commerce market.
Efficient Procurement: Automated multi-vendor quotation workflows cut material sourcing time by over 70%.
Scalable Vendor Ecosystem: Onboarding hundreds of vendors with transparent pricing and self-service dashboards.
Improved Profitability: Real-time analytics and automated logistics optimization reduced operational costs while boosting order volumes.
Fines & Rewards – View penalties, redeem reward points, and maintain a performance history.
Notifications & Communication – Receive real-time alerts on service reminders, document expiry, and delivery readiness.

Certified With The Highly Top-Rated Company

Upstair Technologies Is A Leading IT Company And It Is Certified As The Highly Top-rated Company On Good firms, Clutch, And Upwork. We Also Have A Great Client On Upwork Across The Globe.